Consent
The specific permissions we ask for, each one separately, and how to withdraw any of them.
Each permission is asked for separately and none of them is bundled into booking. Saying no to photographs does not affect your journey.
This is a working draft
It has not yet been reviewed by a lawyer, and we are not taking payments on this website until it has been. We are publishing it early because you should be able to read our terms before you talk to us, not after.
यह नीति अभी केवल अंग्रेज़ी में उपलब्ध है। हिंदी अनुवाद तैयार किया जा रहा है। किसी भी बिंदु पर संदेह हो तो हमें फ़ोन करें, हम हिंदी में समझा देंगे।
Why consent is separated
It would be easier to put one tick box at the bottom of a booking form covering everything. We have not done that, because a single box means nobody actually agreed to anything in particular.
Each permission below is asked for on its own, recorded with the date and the version of the wording you saw, and can be withdrawn without affecting the others.
Processing your identity documents
Required. Permits cannot be applied for without identity details, so this is the one permission we cannot make optional. If you are not comfortable with it, we cannot arrange the inner-line segment, and we would rather say that now than at a checkpost.
Health information
Optional, and strongly recommended. Knowing that someone has a heart condition or is on blood-pressure medication changes how we plan the ascent and what we carry.
Shared only with the people responsible for your safety on the journey. Never used for marketing, and never mentioned to other travellers.
Photographs and stories
Optional, always. We ask separately whether we may use photographs of you, and whether we may share something you told us.
Saying no changes nothing about your journey. You can withdraw this later, including after the trip, and we will remove the material from our own channels.
The same rule applies to the families who host you. No household appears on this website without agreeing to it, and they can change their mind.
Messages after your journey
Optional. Trip-related messages, such as permit reminders and pickup times, are part of running the journey and are not marketing.
Anything else, such as new dates or a note the following season, is only sent if you asked for it. Reply once to stop.
Withdrawing consent
Message or call the same number you have been talking to. There is no form to find and no account to log into. Tell us which permission you are withdrawing and we will action it and confirm.